Shipping & Returns
Orders are shipped within 3 business days using USPS ground shipping. In some instances, we do UPS standard depending on box size.
Orders over $500 will require a signature upon delivery.
Orders over $1,800 will be shipped with insurance.
At this time, we only offer shipping within the United States. We do not offer international shipping.
If you need expedited shipping, please reach out ASAP via email at ali@pre-loveit.com or direct message us on Instagram for additional personalized options. The extra fee will be at the customer’s cost.
Customers are automatically sent a tracking number when the item is fulfilled, and are responsible for tracking the item in transit until delivery. pre-love it! is not responsible for missing packages if the carrier has provided delivery confirmation to the customer’s shipping address entered at checkout. In the case that your item is lost, stolen, or damaged in transit, the buyer is responsible for submitting a claim with the carrier.
At this time we cannot accept returns or exchanges. All items are final sale.
Be aware that all of the items listed with us are previously owned. Unless described as 'brand new', items may not be pristine and majority have been gently used/worn. Please review photos carefully. If a flaw is shown in a photo but not written out in the description, this is not considered misrepresentation. Please refer to our condition standards page for more details.
All items are guaranteed authentic but if an item is not as described, please contact us ASAP. Learn more about our authenticity.
Your happiness matters to us! If you’re not completely satisfied with your purchase, please reach out using the contact form or email ali@pre-loveit.com—we’re here to help and will make it right.